Privacy Policy

Rx.com Pharmacy Privacy Policy


Effective Date: April 24, 2013

Please Read Carefully Prior to Using this Website

Rx.com, Inc and its parent, subsidiaries and affiliates, including Rx.com Community Pharmacy (individually and collectively "Rx.com") respects the privacy of visitors to its websites and values the confidence of its customers, partners and employees.

This Privacy Policy sets forth Rx.com's practices regarding the collection, use, and disclosure of information that you may provide through this site (the "Website"). Please read this entire Privacy Policy before using this Website or submitting information to Rx.com through this Website.

By using this Website and whenever you submit information through this site to Rx.com, you agree with the terms of this Privacy Policy and the applicable Terms and Conditions of Use. Use of this Website is conditioned upon your acceptance of the terms and conditions of this Privacy Policy, which is part of and incorporated by reference into, the Terms and Conditions of Use of this Website.

Data Collection

Visitors to Rx.com's websites can generally visit without revealing any personally identifiable information. Rx.com only collects personally identifiable data (including, but not necessarily limited to, your name, address, telephone number, email address, pharmacy information, patient profile information, account name and related information) when you voluntarily submit such information to Rx.com through one of our websites or when provided by a pharmacy or other healthcare provider.

Rx.com maintains the personal information submitted in an electronic database. Rx.com may disclose this information to healthcare providers involved in your treatment if requested by the healthcare provider. Rx.com also may use this information as a means to contact you to obtain additional information, improve this site, or provide you with information that you have requested or additional information which Rx.com or a healthcare provider believes may be of interest to you. Rx.com may use this information within the company for performing marketing studies and analyses for internal use. Furthermore, Rx.com may share aggregated, non-personally identifiable statistical and other information about users with third parties for any purpose, including commercial purposes, but in such cases will not identify you or any other specific individual. Except as otherwise set forth in the Terms and Conditions of Use of the Website or this Privacy Policy, Rx.com will not disclose your personal information to third parties without your consent. However, in the event that disclosure of your information by Rx.com is required by law, Rx.com may disclose such information without obtaining your consent.

Any personally identifiable data collected on this Website may be used and communicated by Rx.com, or by a third party individual or company acting on behalf of Rx.com, for processing, communications (such as e-mailing and other mailings) and other purposes consistent with this Privacy Policy. For example, Rx.com and its agents and contractors may exchange information described in this Privacy Policy with each other or with you over the Internet or intranet systems for the purposes of carrying out the activities and services described above. Agents and contractors of Rx.com who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for Rx.com.

While Rx.com makes every reasonable effort to protect the information collected through its websites, please be aware that there is always some risk involved when submitting data over the Internet. We cannot guarantee that our Website is 100% safe from illegal tampering or "hacking." Any data transmitted over the Internet may be at risk; however, once it is received at Rx.com and entered into the Rx.com database, any data you have submitted has the same protection that Rx.com extends to its own confidential information.  We follow generally accepted industry practices to protect the personally identifiable information submitted to us, both during transmission and once we receive it.  We are also in compliance with HIPAA security guidelines and make every attempt to secure and protect personally identifiable information.

We may track the total number of visitors to our Website, the number of visitors to each page of our Website, the sequence or duration of visitors to each page, IP addresses, and the domain names of our users' Internet Services Providers, and we may analyze these data for trends and statistics in the aggregate, but such information will be in aggregate form only and it will not contain personally identifiable data. Such aggregate information is not linked to any personally identifiable information that can identify any individual. We may also track what pages were accessed on our Website and what actions were taken by user account name for internal audit purposes.

Kids Privacy Notice

Click here to see the KIDS PIVACY NOTICE especially for minors.

Our Minors Policy is based on the Children's Online Privacy Protection Act, which defines the term "child" to mean an individual under the age of 13. If you are under 13 years of age, you may not use this site or submit to Rx.com information about yourself, including, but not necessarily limited to, your name, address, telephone number or e-mail address without the written permission of your parent or guardian. We suggest that you have your parent register if you are interested in viewing this Website. Only the parent/guardian of a child may submit content related to their child. If we discover that any personally identifiable information from a child under the age of 13 has been submitted by someone other than a parent or guardian, we will remove that information from our database as soon as possible. For your reference, the Children's Online Privacy Protection Act.

Visitors between the ages of 13 and 18 must obtain permission from their parent or guardian before registering on this Website, sending any personally identifiable information, or submitting content to this Website.

Rx.com may restrict the ability of any visitor to submit content or to access any part of the Website at Rx.com's sole discretion.

Opt Out/Updating Your Information

If at any time you wish to stop receiving emails or other communications from us, or if you have submitted personally identifiable information through this Website and would like to have that information deleted from our records, please notify us via our secure web contact form.

You may also request access to your personal information held by Rx.com and you may request that we correct or amend your personal data that you provided to us by contacting us via our secure web contact form. Any personal information held by Rx.com which was provided by a healthcare professional may only be changed by that healthcare professional. Therefore, if you wish to amend or change any personal information held by Rx.com that was provided by a healthcare professional, you must contact that healthcare professional directly.

As a reminder to you, when exchanging emails, any email that you send or receive on your employer's email system may be the property of your employer. Consequently, your employer may have the ability to review your personal information sent via email.

Links to Third Party Sites

As a convenience to our visitors, our sites currently contain links to a number of other (non-Rx.com) sites that we believe may offer useful information. Such links do not constitute an endorsement by Rx.com of those other websites, the content displayed therein, or the persons or entities associated therewith. The Privacy Policy presented here does not apply to those sites. You should contact those sites directly for information on their privacy policies, confidentiality agreements, and data collection/distribution procedures.

Cookies

Our Website uses a technology called "non-persistent cookies," which is a small data file that a server gives to your browser when you access a website in order to let you access the pages you request and to track the pages visited. Using non-persistent cookies to track page visits helps us analyze our site usage more accurately. In cases in which non-persistent cookies are used, we will not collect your personally identifiable information except with your explicit permission.

If a portion of this Website requires a password, you are giving us explicit permission to use a "persistent cookie," which is a small data file that is generated when, as a registered user of this Website, you enter your assigned user ID and password and access the site. This file is stored on your computer, and enables your browser to access each page that is in the password-protected area.

Please note that linked non-Rx.com sites may also use cookies. Rx.com cannot control the use of cookies by these non-Rx.com sites. We also want you to know that when you link from this Website to another website, that site may have the ability to recognize that you have come from an Rx.com site. If you do not want any other websites to know that you have been on this Website, we recommend that you do not use the links provided in our site. If you have any questions about how third party sites use cookies, you should contact such third parties directly.

Complaints

If you are concerned that we have violated your privacy rights or you disagree with a decision we made about access or correction to your record, you may file that complaint in writing with our HIPAA Compliance Officer via our secure HIPAA complaint form. You may also send a written complaint to the U.S. Department of Health and Human Services. The HIPAA Compliance Officer can provide you with the appropriate address upon request.

If you decide to contact the undersigned person with a complaint, or if you send a written complaint to the U. S. Department of Health and Human Services, you will not suffer any retaliation.

If you have any questions, please contact Rx.com Community Pharmacy at (866) 361-0300.

Modifications

This Privacy Policy and the Terms and Conditions of Use of the Website constitute the complete agreement between the parties with respect to their subject matter and supersede any prior agreement or communication. Rx.com reserves the right to modify this Privacy Policy without prior notice. In the event Rx.com updates or modifies this Privacy Policy, Rx.com shall endeavor to post such updates or modifications on this Website for a period of thirty (30) days following any such modifications. Therefore, you are advised to review this Privacy Policy occasionally, or at least every thirty (30) days. Your continued use of this Website subsequent to Rx.com's notice of modification of this Privacy Policy shall constitute your acceptance of the modified Privacy Policy.